CAS Salesforce Professional

 
  • Presentazione
  • Salesforce is the world’s leading Customer Relationship Management solution provider. Their cloud-based solutions help clients gain a 360-degree view of their customers and partners across all departments. The Salesforce platform allows you to intelligently manage client relationships in Sales, Customer Service, Marketing, Commerce and more. In collaboration with Accenture and Salesforce, SUPSI offers this dedicated course program on the implementation and delivery of Salesforce solutions.
  • Obiettivi
  • This course is designed to provide students with key skills needed to start a career in Salesforce consulting and administration. The program will help to build a solid understanding of how to customize and administer the Salesforce platform as well as best practices and methodology for realizing Salesforce projects. The technical contents of the training curriculum are designed to cover the key feature of the Salesforce platform that are relevant for the Salesforce Administrator Certification Exam, based on the official Exam Guide published by Salesforce for each release. The course includes a free voucher offered by Salesforce to attend the Salesforce Admin Certification exam, which is the base of all other Salesforce certifications. Ref. https://trailhead.salesforce.com/help?article=Salesforce-Certified-Administrator-Exam-Guide. The training curriculum includes dedicated preparation for the Salesforce Administrator Certification Exam. A free voucher offered by Salesforce to attend the Salesforce Admin Certification exam is included in the course. Ref. https://trailhead.salesforce.com/help?article=Salesforce-Certified-Administrator-Exam-Guide.
  • Crediti di studio
  • 11 ECTS
Maggiori informazioni
  • SUPSI, Dipartimento tecnologie innovative
    Polo universitario Lugano - Campus Est, Via la Santa 1
    CH-6962 Lugano – Viganello
    Tel.: +41 (0)58 666 65 11
    E-mail: dti.fc@supsi.ch
    CHE-108.955.570